Front Office Team Member

Job Summary:

Maple City Health Care Center (MCHCC) is a Federally Qualified Health Center dedicated to improving our community’s health by making quality comprehensive healthcare accessible to all. We strive for a healthy community where everyone is cared for.

The Front Office Team Member is a member of the Patient Resources Team that includes health care navigators, billing, and social services. They support the mission and values of Maple City Health Care Center (MCHCC) by improving patients’ access to quality healthcare. This position performs all front office duties including answering the telephone, scheduling patient appointments, performing check-in and check-out functions, and maintaining patient medical records.

Duties and Responsibilities:

• Greets and receives patients and the public in person and occasionally assist with taking calls as needed
• Participates in the front office team to ensure a smooth patient flow and high level of customer service
• Participates in community patient enrollment events including MCHCC’s mobile unit
• Completes opening and closing tasks for front office
• Other duties that support our shared work, as assigned