Frozen Manager
The Frozen Foods Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She is responsible for leading the efficient, effective, safe, legal and profitable operations of the Frozen Foods Department. He/She coordinates human relations for the Frozen Foods Department and ensures execution of all company and department policies and procedures on a timely basis
Key Responsibilities:
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When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
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Responsible for hiring, training and performance management of team members
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Responsible for communication of information distribution to entire department
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Responsible for maintaining positive atmosphere, spirit and morale within the department
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Demonstrate effective leadership skills by managing time and delegation
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Develop team members and future leaders utilizing available materials and systems
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Support and execute division concepts and programs
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Accountable for executing and meeting financial goals
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Responsible for identifying areas of opportunity throughout the store and within the department
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Ensure quality and consistent product availability and solutions to our guests
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Responsible for safeguarding, controlling and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
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Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
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Oversee that department systems and processes are utilized consistently and correctly
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Direct meetings with the department leadership team to effectively plan production and promotion goals
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Verify team member schedules against business needs
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Coach and discipline team members as necessary in accordance with policy and procedures with support from Talent Management
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Verify all books and manuals are kept updated
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Oversee inventory process and reporting
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Oversee that Food Safety Procedures are adhered to
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Approve all purchase orders and maintain adequate levels
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Maintain stock levels. Keep the shelves full of ad merchandise and items kept in back stock
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Ensure proper rotation procedures are being enforced
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Make sure all tags are properly placed and in good condition
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Demonstrate good conflict management skills
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Perform other duties assigned by upper management
Key Requirements:
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Must be 18 years of age or older
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High School Diploma or equivalent
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Minimum of 1 years’ experience in grocery or dairy department
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The Department Manager is required to work the scheduled work shift as needed to meet the needs of the store guests and team members
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Ability to work and communicate with all levels of management and subordinates in a professional manner
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Ability to self-motivate, problem-solve and work with minimal supervision
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Ability to lift and carry items weighing up to 75 lbs. and push and pull up to 100 lbs
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Ability to work within a freezer and/or fridge for an extended period of time
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Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting at a height of 5 feet, climbing, pushing, pulling, and walking
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Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email).
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Ability to work at fast-paced, but efficient and controlled manner
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Must maintain Certified Food Safety Manager certification
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Bilingual English/Spanish a plus
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Ability to receive phone calls at home
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Must be flexible to work various hours/shifts, including weekends and holidays
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Must attend meetings, including out-of-town, requiring overnight stays
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Must be able to transfer to another store within the area
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Ability to function as a team member and get along with others
We also provide a variety of benefits including:
- Competitive wages paid weekly
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Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.