FSR Analyst - Doral, FL with Security Clearance
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Summary
Field Service Representative (FSR) Analyst working on-site in Doral, FL supporting analysts at what appears to be a government program requiring security clearance. Day to day: staffing the help desk, troubleshooting technical issues, providing desk-side and classroom training, and relaying user feedback to the engineering team.
Serve as an FSR Analyst Work side-by-side with analysts to train and mentor users Troubleshoot technical issues and develop new use cases Solve unique and challenging problems Help facilitate collaboration across a global enterprise Provide desk-side training to analysts Train analysts/operators in a classroom and operational setting Staff the Help Desk Respond to user requests and work with the engineering team to troubleshoot issues Provide feedback to the engineering team about product Atten…