FSS CASE WORKER

ESSENTIAL DUTIES:

Provides case management services to assist Program Participants in achieving interim steps to self-sufficiency;
Assists program participants in writing their service plans and setting program and family goals;
Assists program participants in accessing appropriate public or private community agencies to obtain specialized types of assistance;
Provides counseling in life skills areas including parenting, employment, education, financial management, public assistance, food stamps, Medicaid, nutrition, etc.;
Establishes effective relationships with participating families to assist them in achieving program and family goals;
Identifies the need for services through in–depth discussions with clients;
Identifies impediments to progress;
Evaluates program participants for level of motivation;
Conducts outreach and orientation to prospective FSS families;
Makes necessary inter/intra-agency contacts on behalf of FSS families;
Maintains a liaison with various individual agencies to which program participants can be referred for services;
Assists in the preparation and maintenance of assessments, case records, activity reports, progress reports; etc.
Prepares a variety of records and reports as necessary

KNOWLEDGE & ABILITIES:

Knowledge of the characteristics, needs and interests of public housing residents.
Knowledge of federal, state, and local housing regulations as applied to the Family Self Sufficiency program
Knowledge of accepted case management and interviewing techniques
Knowledge of community agencies, facilities, and services which can be utilized to aid residents.
Ability to plan and organize activities and services.
Ability to communicate effectively, both orally and in writing.
Ability to establish comfortable and effective relationships with others.
Must possess initiative and resourcefulness, tact, courtesy, sensitivity to the needs of the residents, and maintain confidentiality.
Exercise sound and ethical judgment when acting on behalf of the organization

See also