Position Overview
Responsible for providing routine daily nursing services to assigned residents in a manner that is caring, compassionate and customer-oriented and in accordance with laws, regulations and facility guidelines.

Basic Qualifications

Education & Certification:
High school diploma or equivalent; successfully completed a state-approved Certified Nursing Assistance program; must possess a current certification in good standing, or be able to obtain certification within four months of employment, if allowable by the state; must have CPR certification.

Skills & Requirements: Must possess the ability to read, write and speak the English language, communicate resident condition to others and make independent decisions as needed; must have common working knowledge of all rules, laws and regulations as defined by the state as it relates to skilled nursing; must be patient, friendly, courteous and respectful to residents in any situation, including difficult ones; must be able to move frequently throughout the workday, answer resident call lights, assist with baths, showers, toileting, feeding and personal grooming of the residents; must be able to handle sensitive situations related to the emotional well-being of the residents with patience, dignity and respect; must be able to lift 40 lbs floor to waist; lift 10 lbs waist to shoulder; lift and carry 40 lbs; and push/pull 40 lbs.

Experience: Minimum of six months experience in a long-term care or other geriatric care environment is preferred.

Working Conditions

Works specifically in the nursing department, resident rooms, shower rooms, etc.; bends, lifts, sits, stands and moves frequently throughout the shift; deals with frequent interruptions and possibly upset residents and family members; works regularly scheduled shifts with possible weekends, holidays and other hours based on resident needs; primary responsibility is care of residents but also deals with visitors, government personnel, etc.; participates in required continuing education programs; subject to odors, falls, burns and exposure to infectious diseases, waste, etc., including AIDS and Hepatitis B viruses.

Competencies of Position

Professionalism: Reports to work on time and as scheduled; keeps open communication with direct supervisors to ensure quality care of the residents; promotes teamwork, takes part in problem solving and displays a positive, caring attitude; consistently attends staff meetings, required in-services and other committees as assigned by the facility.

Resident Rights: Promptly reports resident grievances to the nursing supervisors; treats all resident care information with confidentiality; continuously monitors assigned areas to ensure residents are treated fairly and with dignity and respect at all times; conducts nursing care in privacy, including knocking on the door prior to entering a resident's room.

Safety Awareness: Follows safety program guidelines; immediately reports accidents and incidents to supervisors; identifies unsafe working areas and promptly reports to supervisors; promotes safety by working as safely and efficiently as possible; monitors resident rooms to ensure it is clean and neat at all times; consistently follows infection control and universal precautions and other guidelines; identifies and corrects or reports hazardous conditions to supervisors; understands facility emergency and evacuation protocols.

Organizational Skills: Completes assignments in an organized fashion by the end of scheduled shifts; operates with flexibility and shows attention to detail when recording information in resident charts.

Customer Service: Treats all residents, families, co-workers and supervisors with dignity and respect and takes initiative to exceed customer expectations; professional represents the facility, self and position to visitors and residents; demonstrates a positive attitude and willingness to help to all visitors and residents; remains sensitive to all needs through listening, observing and responding appropriately for the position held.

Essential Job Duties

1. Provides quality nursing care to residents and communicates to each resident and family member to build positive relations.
2. Routinely makes rounds and responsively provides proper resident care and service.
3. Assesses residents for condition changes and reports to nurse supervisor.
4. Answers resident call lights promptly and courteously.
5. Delivers meals and performs feeding assistance to residents and provides hydration.
6. Performs vital sign monitoring/charting and observes residents for changes in condition or behavior and reports to nursing supervisors.
7. Provides assistance to residents for showers or baths.
8. Provides assistance with lifting, turning, moving, transporting or transferring residents.
9. Monitors incontinent residents to ensure bed linens and clothing are clean and dry.
10. Assists residents with toileting and bed pans and collects urine, stool and sputum samples as directed.
11. Ensures good hygiene through oral care, hair care, shaving, etc.
12. Changes bed linens and makes beds.
13. Provides proper skin care and promptly reports observations of skin breakdown and pressure areas.
14. Communicates changes and follows plan of care effectively by recording changes in charts.

Other Job Duties

1. Adheres to facility admission, discharge and transfer policies and prepares resident rooms for arrival.
2. Labels, organizes and stores resident's personal belongings, clothing, etc.
3. Provides support and assistance for dying residents and post-mortem care.
4. Receives report from off-going shift or supervisor to better understand resident needs and changes.
5. Promotes interdepartmental teamwork to meet resident needs.
6. Promotes an environment of positive public relations by displaying a calm, caring, warm and friendly atmosphere in department and on each shift.
7. Keeps residents' water pitchers clean and filled with fresh was and within reach of the resident. 8. Provides training to new CNAs, upon request.
9. Ensures cleanliness of water pitchers and provides refills of fresh water as needed.
10. Transfer residents to and from dining room, activities, therapy, etc.
11. Works well with supervision, team members and other departments to properly care for each resident.
12. Rotates residents on a two-hour schedule.
13. Monitors dressings, bandages, etc. and changes, as directed.
14. Arrives to work as scheduled and makes rounds with previous shift.
15. As instructed and appropriate, collects specimens (urine, stools, etc.).

302 openings across locations