FT Donor Communication Project Coordinator

Project Management​​​​

• Manage production schedule for fundraising letters/direct mail appeals. Ensure that proper approvals are received.
• Manage schedule for data required for fundraising letter mailings, ensuring data is available when required.
• Serve as contact for consultants who assist in direct mail projects. Process invoices.
• Coordinate special printed donor communication, such as the Student Thank-A-Thon notes, the Spring Package mailing, and the new donor welcome series.
• Assist Advancement Editor/Grant Manager by proofreading donor communication, as requested. Utilize Track Changes in MS Word.

Donor Communication

• Utilize the features of the Advancement database to generate all receipts for gifts to the Seminary.
• Review receipts daily for accuracy, with a focus on the details.
• Generate acknowledgment letters for gifts to the Seminary. Review and proofread acknowledgments.
• Coordinate premium/book fulfillment by sending requests to distribution centers.
• Manage year-end acknowledgment process.

Inventory Management

• Monitor inventory of receipt paper and envelopes and order new inventory, as needed.
• Allocate premium/book inventory. Ensure that books are available for fulfillment per the campaign schedule.
• Coordinate other donor communication inventory, as needed.

Administrative Responsibilities

• Review and respond to special donor requests. Provide excellent customer service to donors, including emailing or calling them to respond to their requests.
• Update records in the Advancement database as requested by other members of the Advancement team.
• Assist with Advancement team projects and events.