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Lost Shore Surf Resort

Open 20d

FT F&B Team Member

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About the role

Food and Beverage Team members are essential parts of the F&B Front of House and Events team, working closely with the F&B Manager, Assistant Manager and the Team leader. As a Team member you will provide a world-class visitor experience in F&B and Events, ensuring safety, hygiene, and legal compliance.


What you'll do

  • Visitor Experience: Collaborate with F&B management team to understand and exceed visitor expectations, ensure visitor satisfactions are met and surpass targets for repeat visitors, act on feedback to maintain high standards, and deliver quality services.
  • Working as a Team: Work together as a team to create a positive work environment, adapt to feedback, stay informed and engaged in communications, address issues promptly, and ensure adherence to all Policies and Procedures.
  • Ways of Working: Ensure adherence to LSSR's Health and Safety policy, maintain personal training records, comply with Risk Assessments, operate within licence and permit parameters

Qualifications

  • A passion for hospitality.
  • A want to serve customers and progress in the hospitality sector.
  • An outgoing attitude and a personable quality.


Additional Information:

As a Food and Beverage Team Member you’ll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

Skills

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See also

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