FT Lead Server, The Gadsden Glen Culinary

Join the award-winning Bishop Gadsden team and lead front-of-house excellence at The Gadsden Glen!We are searching for a dynamic, service-driven Lead Server to oversee the dining venues across our community. If you thrive in a hospitality environment, enjoy mentoring teams, and are passionate about exceptional customer service, we’d love for you to apply.

As a Lead Server, you will ensure smooth and successful front-of-house operations, direct and support servers, and provide outstanding service to residents and guests. You’ll maintain high standards in appearance, sanitation, training, team coordination, and overall dining experience.

A Typical Day:

Front-of-House Leadership

• Oversee servers and ensure compliance with the Bishop Gadsden Dress and Appearance Policy
• Maintain sanitation, nutrition, and DHEC standards
• Ensure smooth operations across all dining rooms
• Assist servers during meal service as needed
• Handle guest concerns professionally and promptly
• Conduct service meetings and help train new team members
• Promote teamwork and collaborate with management on process improvements

Manager-on-Duty & Operations

• Supervise team members and uphold high food-service standards
• Monitor side work and closing procedures
• Maintain retail/bistro inventory and place orders as needed
• Secure dining areas, equipment, and cash drawer at close

Professionalism & Compliance

• Adhere to Resident Rights, HIPAA, safety procedures, and fire drill participation
• Maintain professional appearance and conduct
• Attend mandatory trainings, meetings, and facility events
• Support the department with additional duties as needed
• Practice fiscal responsibility in the use of Bishop Gadsden resources