Shift: Days

Status: Full-Time; 10 days per biweekly pay period

Weekends: No

Holidays: No

This is support staff for our Physicians and Nurse Practitioners. Previous experience working in a Physician Practice setting is preferred. This position reports to the Practice Manager.

Experience/Qualifications:

· Associates Degree in Medical Office Assistant required.

· Certification as a Medical Office Assistant required.

· CPR/BCLS required within 90 days of hire.

· 3 to 5 years previous experience working in a physician practice setting preferred.

· Prior experience with an electronic health system.

Responsibilities:

· Demonstrates excellent telephone etiquette along with an ability to work with the public.

· Performs general clerical, reception, registration, and clinical backup functions for the department.

· Demonstrates accurate and efficient use of the registration, billing, and computer systems.

· Rooms and assesses patients of varying ages.

· Serves as a liaison between clients and Office Physician.

· Facilitates FMLA, precertification, or other patient related paperwork as directed.

· Collaborates and establishes a good working rapport with Office Physician and all internal/external customers in order to achieve maximum productivity and efficiency.

· Maintains patient records, log books, and appointment schedule.

Skill/Ability:

· Required to become skilled in the EPIC Electronic Health Record System.

· Demonstrates/uses effective problem solving skills.

· Ability to work both independently and as a team player, to exercise good judgment, and to successfully manage a variety/multi tasks.

· Excellent computer skills and an ability to grasp new computer programs a must.

· Requires exceptional organizational skills.

· Portrays a professional, courteous, and helpful attitude to customers.

· Positive service oriented interpersonal, written and verbal skills.

· Must demonstrate effective communication with individuals of varying ages.

· Performs other projects, tasks, or duties as assigned and/or as needed.