FTE :: Platform Service Manager || Rochester, MN

FTE :: Platform Service Manager || Rochester, MN Lead end-to-end Microsoft Data & Analytics Platform managed services operations across Fabric, Power BI, Power Platform, Copilot Studio and Azure. Own service governance, intake management, prioritization, capacity planning, SLA adherence and executive reporting. Establish and manage support operating model, escalation framework, service improvement plans and stakeholder communications. Drive proactive platform adoption, operational excellence, r…