Fuel Station Manager
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📍 Location: Aba, Abia State
Job Type: Full-time
Job Field: Retail Operations
About the Role
BlueBrain Services Limited is a human resources, capacity-building, and project management consulting firm. The company is seeking a Fuel Station Manager to oversee daily station operations, sales and financial reporting, fuel inventory, staff supervision, customer service, and regulatory compliance.
Key Responsibilities
- Supervise daily station operations, ensuring efficient service delivery and adherence to approved operating hours.
- Monitor fuel dispensing activities, pumps, equipment, staff coverage, fuel deliveries, and offloading processes.
- Reconcile opening stock, deliveries, sales, and closing stock, investigating shortages, discrepancies, leakages, and potential losses.
- Verify fuel deliveries and maintain accurate records of fuel receipts, stock movements, and sales by product type.
- Implement controls to prevent fuel theft, unauthorised dispensing, and inventory losses.
- Monitor daily sales and supervise cash handling, POS transactions, transfers, and other approved payment methods.
- Ensure sales proceeds are properly accounted for and remitted in line with company procedures.
- Reconcile sales records with pump readings, shift reports, payment records, and stock movements.
- Prepare daily, weekly, and monthly sales, financial, and operational reports.
- Monitor revenue, expenses, losses, and financial irregularities, reporting suspected fraud where necessary.
- Ensure approved fuel prices are correctly displayed and applied.
- Supervise fuel attendants, cashiers, shift supervisors, cleaners, security personnel, and other station staff.
- Prepare duty rosters, monitor staff attendance and performance, and ensure adequate shift coverage.
- Train staff on customer service, fuel dispensing, cash handling, safety, and company policies.
- Promote teamwork, professionalism, accountability, and compliance with operational procedures.
- Enforce fire safety, fuel handling, spill prevention, emergency response, and environmental protection procedures.
- Ensure safety equipment and personal protective equipment are available and properly maintained.
- Report and respond appropriately to spills, leaks, accidents, fire hazards, and other safety incidents.
- Ensure compliance with applicable Nigerian petroleum-sector regulations and NMDPRA requirements.
- Maintain excellent customer service, resolve complaints, and identify opportunities to improve customer satisfaction and sales.
- Monitor market conditions, competitor activities, and commercial opportunities.
- Oversee the maintenance of pumps, generators, tanks, dispensers, buildings, forecourts, and other station facilities.
- Maintain records of maintenance, repairs, inspections, permits, licences, staff attendance, expenses, and incidents.
- Cooperate with authorised audits and inspections and implement management directives and standard operating procedures.
- Promptly report significant operational, financial, safety, and compliance risks.
Requirements
- Minimum of a Bachelor's degree or HND in Business Administration, Accounting, Marketing, Management, Economics, or another relevant discipline. Candidates with an OND or equivalent may be considered with substantial relevant fuel station management experience.
- Minimum of 3–5 years of relevant experience, preferably in fuel station operations, retail management, or petroleum product distribution.
- At least 2 years in a supervisory or managerial role is preferred.
- Proven experience in fuel stock reconciliation, sales monitoring, cash management, and inventory control.
- Experience supervising shift-based teams and managing staff performance.
- Demonstrated experience preparing sales reports and reconciling financial and operational records.
- Familiarity with fuel dispensing systems, pump readings, tank dipping, and delivery documentation is an advantage.
- Knowledge of applicable Nigerian petroleum-sector regulations and operational requirements.