Fulfillment Associate

It’s a great time to join COMC – Millions of Cards. Endless Joy.

Our industry is thriving, and at COMC we’re building a team that’s passionate about using cutting-edge technology to enhance the joy of collecting sports trading cards while expanding into new categories. We’re committed to delighting our customers—collectors, consigners, and enthusiasts alike—by delivering innovative, engaging, and enjoyable experiences at scale.

Location: Algona, WA (On-site)

Job Type: Full-Time; Hourly, Non-Exempt

Reports To: Fulfillment Squad Captain

Travel Required: None

Schedule:

• Monday - Friday, 3:00 pm - 11:30 pm

Compensation: $19.70 - $21.90 per hour, paid bi-weekly

Summary

The Fulfillment Associate is responsible for accurately picking, pulling, and organizing collectible items to fulfill customer orders while operating proprietary automation machinery as needed. This role plays a critical part in shaping the customer’s experience by ensuring orders are processed efficiently, accurately, and with care.

The Fulfillment Associate serves as a front-line representative of the COMC brand and is expected to demonstrate strong attention to detail, sound judgment, and a proactive, team-oriented mindset while working in a fast-paced, high-volume environment.

Responsibilities/Duties

• Pick and pull items from the warehouse to complete customer orders accurately.

• Prepare and organize orders for sorting according to standard procedures.

• Operate the automated sorting machine safely, including loading and unloading.

• Package orders carefully and place them in the designated pickup area.

• Complete all orders on time while maintaining accuracy and care.

• Group similar items together for storage and easy retrieval.

• Keep shelves, packing areas, and workstations clean and organized.

• Monitor inventory ready for fulfillment and report any issues to your supervisor.

• Communicate clearly with your team and supervisor in person, chat, or email.

• Learn other processes and assist different departments as needed.

• Meet or exceed productivity expectations (metrics) for your role.

• Keep customer and company information confidential.

• Follow COMC C.A.R.D (Collaboration, Accountability, Results, Diversity) values and maintain quality standards.

• Perform other tasks as assigned to support the team.