Fulfillment & Customer Support Specialist

Who we are:

At BR Printers, we help businesses go further. By combining cutting-edge print capabilities with agile marketing and supply chain solutions, we empower our customers to share their vision, reach new audiences, and achieve measurable results.

What you will be a part of:

At BR Printers, you’ll be part of a team that takes pride in doing great work that truly matters—from supporting well-known brands to producing important educational materials. We’re a collaborative, fast-moving group of people who know the print industry inside and out, value quality and craftsmanship, and enjoy learning new technologies together. With supportive, experienced leadership, room to grow, and a culture built on trust, teamwork, and respect, it’s a place where your work is appreciated and your career can grow long term.

Fulfillment & Customer Service Specialist

BR Printers is seeking an organized, detail-oriented, and customer-focused Fulfillment & Customer Service Specialist to join our Kentucky Airport (KYA) Fulfillment team. This fulfillment position serves as a key point of contact for customers, supporting order processing, shipment coordination, and day-to-day customer service needs.

The ideal candidate is an effective communicator who can manage multiple priorities, resolve customer concerns, and work closely with internal teams to ensure orders are processed accurately and delivered on time. This role requires strong computer skills, attention to detail, and a commitment to providing an excellent customer experience.

This position includes some physical labor. One would need to possess the ability to stand, bend twist, climb and lift up to 50lbs. There would be a 60/40 computer to physical activity split. One would not be limited to just customer service, but other aspects of the fulfillment process as well.