Fulfilment Operations Coordinator
Our team within IKEA
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
• $30.75 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• Rosters published 4 weeks in advance.
• 15% Co-worker discount
• Subsidised meals and complimentary drinks in our Co-worker restaurant
• Free uniforms provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
• 24/7 access to our Employee Assistance Program for health and wellbeing support
Additional information:
• These roles are Permanent Part-time 60 hrs/fortnightr
• Applications close Friday 21 August 2026
• In order to be considered for this role, you must be able to work a rotating roster with shifts between the hours of 12am and 11:30am, including availability to work every second weekend
About this work area
As a Fulfilment Operations Coordinator your responsibilities will include, but are not limited to:
• Coordinating and supervising the daily operations of the Fulfilment Operations team to secure efficient and safe fulfilment processes.
• Support the team both in planning/leading and performing tasks for major areas of responsibility, such as picking, packing, unloading, loading and replenishment of goods/orders within the agreed KPIs. Whilst fostering a customer-centric mindset.
• Providing feedback on team performance, analysing, and implementing effective solutions where needed, optimising commerciality, and securing excellence in operations.
• Contributing to the implementation and achievement of the Fulfilment Operations department goals.
• Maintain a clean, organised, and safe environment throughout your area of responsibility. Ensuring adherence and compliance of all safety requirements, Standard Operating Procedures (SOP), including securing a safe environment for customers and co-workers.
• Facilitate onboarding training and on the floor co-worker support to secure competence and the achievement of learning goals within the department.
As a Fulfilment Operations Coordinator you are or have:
• Demonstrated passion for fulfilment operations processes and people’s life at home.
• Enthusiastic about teamwork and motivating people, with prior experience supporting the daily operations, coordinating breaks, and delegating tasks.
• A strong advocate for a safe working environment, ensuring that hazards are identified and removed.
• Excellent communication skills, being able to collaborate with stakeholders at all levels to ensure smooth fulfilment operations.
• A detail-oriented person who takes a meticulous approach to tasks and processes to enhance the reliability of the function.
• Energised by continuous learning, with a renew & improve mindset.
• Proficient computer skills and an ability to learn relevant IKEA IT systems, solutions, and tools.
We need people like you!
At IKEA, work is so much more than a job. Come join us!
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
• $30.75 base hourly pay rate + penalty rates (including on weekends, public holidays, and late nights).
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• Rosters published 4 weeks in advance.
• 15% Co-worker discount
• Subsidised meals and complimentary drinks in our Co-worker restaurant
• Free uniforms provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
• 24/7 access to our Employee Assistance Program for health and wellbeing support
Additional information:
• These roles are Permanent Part-time 60 hrs/fortnightr
• Applications close Friday 21 August 2026
• In order to be considered for this role, you must be able to work a rotating roster with shifts between the hours of 12am and 11:30am, including availability to work every second weekend
About this work area
As a Fulfilment Operations Coordinator your responsibilities will include, but are not limited to:
• Coordinating and supervising the daily operations of the Fulfilment Operations team to secure efficient and safe fulfilment processes.
• Support the team both in planning/leading and performing tasks for major areas of responsibility, such as picking, packing, unloading, loading and replenishment of goods/orders within the agreed KPIs. Whilst fostering a customer-centric mindset.
• Providing feedback on team performance, analysing, and implementing effective solutions where needed, optimising commerciality, and securing excellence in operations.
• Contributing to the implementation and achievement of the Fulfilment Operations department goals.
• Maintain a clean, organised, and safe environment throughout your area of responsibility. Ensuring adherence and compliance of all safety requirements, Standard Operating Procedures (SOP), including securing a safe environment for customers and co-workers.
• Facilitate onboarding training and on the floor co-worker support to secure competence and the achievement of learning goals within the department.
As a Fulfilment Operations Coordinator you are or have:
• Demonstrated passion for fulfilment operations processes and people’s life at home.
• Enthusiastic about teamwork and motivating people, with prior experience supporting the daily operations, coordinating breaks, and delegating tasks.
• A strong advocate for a safe working environment, ensuring that hazards are identified and removed.
• Excellent communication skills, being able to collaborate with stakeholders at all levels to ensure smooth fulfilment operations.
• A detail-oriented person who takes a meticulous approach to tasks and processes to enhance the reliability of the function.
• Energised by continuous learning, with a renew & improve mindset.
• Proficient computer skills and an ability to learn relevant IKEA IT systems, solutions, and tools.
We need people like you!
At IKEA, work is so much more than a job. Come join us!