Full Service Partnership Wraparound Supervisor

Founded in 1867, the Sacramento Children's Home is the oldest active charity in Sacramento and among the most highly respected. SCH is an equal opportunity employer who values an inclusive work environment that celebrates and recognizes the diversity of its employees. At SCH, we appreciate that having employees of many different backgrounds strengthens our organization, and we strive to create a workforce that reflects the diverse and culturally rich communities that we serve.

OVERVIEW: Under the supervision of the Clinical Program Manager, the FSPW Supervisor trains and supervises staff and coordinates the development and implementation of individualized services in the FSPW program. The FSPW Supervisor ensures services adhere to the High-Fidelity Wraparound practice, trauma informed and crisis stabilization models. This position reinforces and upholds compliance with Sacramento County Mental Health DBHS and EPSDT within the clinical and advocacy staff of the program.

DUTIES:

1. (75%) Personnel Management

• Directly supervise Family Facilitators, Family Specialists, Family Partners and Youth Peer Mentors and provide regular supervision and coaching as needed.
• Process required personnel actions, including but not limited to, personnel changes, promotions, disciplinary actions, etc.
• Ensure timely and thorough completion of performance evaluations in accordance with agency policy.
• Ensure clients and families have timely access to and participation in CFTs by periodically auditing staff schedules and attempts to schedule CFTs.
• Monitor staff attendance at CFTs and CFT training sessions (both internal and external).
• Reviews productivity data on individual staff and provide support to the program in order to reach target goals.
• Ensure timely submission of required staff paperwork (progress notes, timesheets, mileage/expense reports, etc.).
• Oversee use of evidence-based human services practices and assure fidelity to models.
• Provide necessary and appropriate counseling or disciplinary action in accordance with agency policies, consulting with the Clinical Program Manager and Director of Mental Health as needed.
• Ensure accurate timekeeping and attendance records.
• Orient incoming staff to the program, Agency and County and provide training on requirements and regulations.
• Provide weekly individual and/or group supervision to staff.
• Participate in the assignment of cases to clinical and advocacy staff based on availability and skills as needed.
• Monitor the quality and quantity of staff’s documentation and, when needed, provide approvals in the electronic health record.
• Implement and monitor a tracking system to ensure the timely and thorough completion of county contracts and QM standards.
• Reinforce SCH and program policies related to daily responsibilities.
• Ensure that all HR policies and standards are followed regarding personnel management, which includes, but is not limited to, recruitment, training and orientation, evaluations, and employee discipline.
• Serve as a resource for program staff providing client services.
• Assume specific leadership tasks in the Clinical Program Manager’s absence when assigned.

1. (25%) Other

• Serve as a role model and advocate for children and families involved in wraparound.
• Train staff on relevant human services models, monitor fidelity and participate in measuring outcomes in collaboration with CPM and QI Department.
• Ensures that clients in the FSPW program receive the level and type of services required to meet established contract goals.
• Monitor and ensure effective linkages with community and agency service providers.
• Participate in training activities in relation to clinical and advocacy services as directed.
• Establish and maintain positive and effective working relationships with internal staff and external resources.
• Participate in events representing the agency and program when needed.
• Adhere to policies, systems and standards of the Sacramento Children’s Home and all applicable programs, agencies and contracts.
• Participate in supervision, staff meetings, process reviews and other assigned meetings.
• Participate in the PQI process and committees as appropriate.
• Perform other duties as assigned.

Knowledge, Skills and Abilities:

• Must be able to read, write, speak and understand the English language.
• Ability to establish and maintain appropriate boundaries with families.
• Ability to work flexibly, creatively and comfortably with families of varied ethnic and socio-economic backgrounds.
• Knowledge of child welfare, mental health and juvenile justice systems.
• Knowledge of child abuse and reporting criteria.
• Knowledge of child development and behavior
• Knowledge of family dynamics.
• Knowledge of substance abuse and treatment.
• Ability to facilitate team meetings involving family and system(s) partners.
• Knowledge of local cultures.
• Ability to implement the relevant models once trained.
• Skill to communicate effectively orally and in writing.
• Skill to plan and organize multiple tasks at one time.
• Good organizational skills.
• Skill to maintain a professional, confidential work environment.
• Strong leadership and supervisory skills.
• Ability to manage multiple tasks at one time in an efficient manner.
• Excellent problem-solving skills.
• Knowledge of Microsoft Word.
• Ability to report to work on a regular and reliable basis.

LOCATION: 2750 Sutterville Rd., Sacramento, CA 95820

SCHEDULE: Monday – Friday, 9:00am-5:30pm. Schedule may be modified to include evenings and/or weekends depending on needs of the program.

SALARY: $77, 334.40 annually.