Full-time Call Center Associate

Pinnacle believes its employees are its most valuable resource. After paid training, Call Center Associates are rewarded with a generous commission structure plus hourly pay. Associates are additionally compensated with medical insurance, dental insurance, vision insurance, paid vacation, sick time, catered lunches, and a casual dress code. We invest in our employees’ futures by providing a 401(k) plan with a match on contributions to support saving for retirement. Pinnacle, with its benefits, has an average length of employment of 9.5 years for its Call Center Associates.

Requirements:

Attitude, including enthusiasm, humility, work ethic, integrity, initiative, and passion
Once a week: Work 10 am to 7 pm
Once a month: Work a half-day on Friday (8 am to 12 pm) and the following Saturday (7 am to 11 am)

Skills:

We hire for attitude and train skill.

Responsibilities:

Adhere to all federal, state, and local regulations
Adhere to company policies and procedures
Follow communication scripts
Manage inbound and a substantial amount of outbound calls
Locate consumer needs and supply solutions
Document all conversations in a comprehensible way
Ensure data integrity

Benefits:

Commission structure in addition to hourly pay
Exceptional medical, dental, and vision insurance
Life insurance
Flexible spending account
401K with matching
Paid time off
Monthly catered lunch
Casual dress code

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran's status, sexual orientation, or gender identity.