Full Time Customer Service Associate

About the Job

Looking for a great first job or a place to grow your customer service skills? As a Customer Service Associate at Zamzow’s, you’ll help create a friendly, helpful shopping experience for every customer who walks through the door.

You don’t need to know everything on day one—we’ll teach you! What matters most is a positive attitude, a willingness to learn, and a desire to help customers succeed. You’ll greet customers, answer questions, recommend products, and help keep the store running smoothly.

What You’ll Be Doing

• Greet every customer and make them feel welcome
• Answer questions and help customers find the right products
• Learn about our products, sales, and promotions (we’ll train you!)
• Use the cash register and process payments like cash, cards, and coupons
• Suggest helpful add-on items when appropriate
• Help customers with carry-outs
• Answer phone calls and assist with basic questions
• Keep the store clean, organized, and stocked
• Help receive and put away new merchandise
• Follow company policies and ask questions when you’re unsure
• Jump in to help with other tasks as needed