Full-Time Customer Service Representative
Are you a customer service superstar in search of a job that has a consistent schedule and great benefits? Scentsy is hiring Customer Service Representatives to support our independent sales Consultants & customers!
What’s in it for you? We provide medical, dental, vision and retirement benefits (401k matching!), free on-site gym, and a discount in our on-site cafeteria (our favorite benefit!)
This position is located at our beautiful office in Meridian and the hours are 8:00am - 4:30pm Monday - Friday.
What does a Customer Service Representative do every day?
You will be answering questions and solving problems for our independent sales Consultants and/or customers by:
- Answering 35-45 phone calls per shift
- Responding simultaneously to multiple chat messages; around 40-50 per shift
- Replying to email inquiries
- Providing GREAT customer service!
What should I be able to do to be awesome at this job?
- Work with technology
- Be comfortable using multiple software platforms at one time
- Solve problems and know when to ask for help (if you can’t solve the problem!)
- Be positive and upbeat both over the phone and through written communication
- English/Spanish bilingual preferred!
Sounds great, what’s next?
- Submit your application
- Complete a grammar/ written assessment
- If you pass the assessment, we’ll reach out to schedule an interview