Full-Time E-Bike Mechanic

We’re looking for a skilled, dependable, and customer-focused Full-Time E-Bike Mechanic to join our Seattle Flagship Service Center.

This role is responsible for diagnosing, servicing, repairing, and maintaining electric bikes while providing a high level of workmanship and customer care. The ideal candidate enjoys solving mechanical problems, works efficiently in a busy service environment, communicates well with customers and teammates, and takes pride in keeping a professional and organized workspace.

Key Responsibilities

Service & Repair

• Diagnose mechanical and electrical concerns on e-bikes.
• Perform routine maintenance, adjustments, tune-ups, and repairs.
• Repair and replace components including brakes, drivetrains, wheels, tires, tubes, controls, and other bicycle components.
• Troubleshoot e-bike electrical systems and determine appropriate repair solutions.
• Conduct thorough post-repair inspections and test rides when appropriate.
• Complete repairs accurately and efficiently while maintaining high workmanship standards.

Customer Experience

• Provide customers with clear, friendly explanations of recommended repairs and maintenance.
• Help set realistic expectations regarding service needs and repair scope.
• Communicate additional issues discovered during service when appropriate.
• Help create a welcoming, professional service experience from bike drop-off through pickup.