Full Time Key Holder

True Classic is hiring a Full Time Key Holder to deliver an exceptional in-store experience for our customers. As the face of our brand, you will help customers look and feel their best, ensuring they leave excited to return!

Areas of Accountability

• Create a warm, welcoming experience for every customer who enters the store

• Learn and deliver our signature “TRUE Experience” — a customer-first approach focused on genuine connection, not pressure

• Support customers in finding their ideal fit by offering expert product knowledge and styling tips

• Contribute to a high-performing team culture where achieving goals is expected and celebrated

• Maintain impeccable store standards, ensuring the space is clean, organized, and inviting

• Assist with inventory, visual merchandising, and promotional displays

• Accurately and efficiently process all transactions

Qualifications

• 1+ year of retail or customer-facing experience (especially in a high-volume store is a plus)

• Excellent communication skills with the ability to read people and build rapport quickly

• A positive, team-first attitude and passion for delivering outstanding service

• Flexibility to work evenings and weekends as needed

• Ability to stand for extended periods and handle physical aspects of the role, including lifting up to 50 lbs

Physical Requirements

• Stand for extended periods

• Lift and carry up to 50 pounds

• Climb ladders and step stools as necessary

• Maintain energy and focus in a busy retail environment

Compensation & Benefits

Compensation

• $16.50/hour

Benefits

• Accrued Paid Time Off

• Employee discount and additional retail incentives

Health & Wellness

• Company-paid medical, dental, and vision insurance

• 401(k) plan with 3% company match