Full-Time Teller

Teller Role

To assist members and perform transactional duties by receiving or paying out funds with a high degree of accuracy while maintaining exceptional member service standards as set by Family Security Credit Union. Maintain accurate transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures.

Teller Major Duties and Responsibilities

- Greet and welcome members to the credit union in a courteous, professional and timely manner, providing prompt, accurate, and efficient member transactions.

- Receive checks and cash for deposit to accounts, verify amounts, and examine checks for proper endorsement.

- Cash checks and process withdrawals after verification of member balances.

- Process all mail which includes posting payments and deposits; sort and prepare items for branch shipment when applicable.

- Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations, including robbery procedures.

- Promote, explain, and cross-sell all credit union products and services.

- Receive and process loan payments.

- Balance cash drawer, research and resolve discrepancies and report any discrepancies to the Head Teller or Branch Manager.

- Ensure the teller station is properly stocked with supplies to perform daily duties.

- Check night depository and record proper information to process transactions according to credit union procedures.

- Performs other related duties as assigned.