Functional Business Analyst (FSD, payments, SWIFT)

Key Responsibilities

• Work closely with Product Owners to define and document functional and non-functional requirements for business banking capabilities such as account services, payments, cash management, corporate cards, trade finance, loans and user administration.

• Develop business process flows, user journeys, and functional specifications that reflect the needs of corporate clients and internal teams.

• Collaborate with UX/UI designers to ensure screen designs meet business banking usability standards and align with functional requirements.

• Liaise with technology teams to ensure accurate translation of business requirements into technical design in a scalable manner.

• Support backlog grooming, sprint planning, and feature validation, ensuring timely and complete delivery of business features.

• Contribute to UAT planning and execution, including writing acceptance criteria and validating test outputs and outcomes.

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Required Skills & Experience

• Minimum 8 years of experience as a Business Analyst preferably on digital platform, with at least 3 years in corporate or business banking domain.

• Familiarity with digital platforms offering transactional banking, user access management, trade services, or payment workflows for business clients.

• Strong skills in writing user stories, process maps, and functional documentation.

• Experience working in Agile/Scrum environments with tools like JIRA, Confluence, and Figma.

• Ability to grasp complex business processes and translate them into clear specifications and workflows.

• Ability to work with cross-functional teams across product, UX, tech, and compliance.

• Excellent analytical, communication, and stakeholder management skills.

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Preferred Qualifications

• Experience with fintech, or enterprise-grade digital platforms in corporate banking space.

• Understanding of multi-tier user access models, transaction approval workflows, and regulatory constraints in B2B banking.

• Experience with micro-frontend-based platforms is a plus.

• Exposure to design thinking or service design frameworks is an advantage.

Best regards,

Kshama Warange

EA License Number: 23C2060 | EA Registration ID: R26161060

Quess Selection & Services, Singapore

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e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to Quesscorp Singapore’sPDPA and e2i’s PDPA. By submitting your application for this position, youconsent to the collection, use, and disclosure of your personal data byQuesscorp and its recruitment partners, including Employment and EmployabilityInstitute Pte Ltd, for the purpose of i) employment facilitation and ii) dataand statistical analysis. You may find out more information on the PDPApolicies at Quesscorp website and [https://www.e2i.com.sg/pdpa/].