Fund Services, Senior Manager

• Manage and develop a team while overseeing a portfolio of fund clients;
• Act as the primary point of contact for clients, leading service review meetings and maintaining strong client relationships;
• Lead the delivery of fund administration services, ensuring accuracy, quality, and adherence to deadlines;
• Support business development initiatives, client onboarding activities, and relationships with key intermediaries;
• Recruit, coach, mentor and develop junior team members;
• Ensure compliance with fund documentation, internal policies, and applicable regulatory requirements;
• Review client deliverables and communications, ensuring high-quality standards and adherence to the four-eyes principles;
• Drive operational efficiency through effective workload management, resource allocation, and process improvements ;
• Lead client fee collection processes and support the financial management of client relationships ;
• Collaborate closely with internal teams to ensure seamless service delivery and contribute to strategic initiatives and projects.