Fund Services.Supervisor

We are looking for an experienced Senior Functional Consultant with good knowledge in Icertis Contract Lifecycle Management (ICI). The ideal candidate will have strong interest & background in IT Applications Analysis, Configuration & Implementation, including ability to learn quickly the underlying business processes and the Contract Management System (Icertis CMS) from the inside out. Should have hands-on experience in end-to-end implementations, system configuration, and post go-live support.

The primary purpose of the position is to provide CMS Functional Support to the business, in the implementation of Icertis CLM.

• Configure and manage contract types and related workflows in Icertis CLM

• Design and implement template configurations as per business requirements

• Handle legacy data upload/migration activities

• Provide post-go-live support, including enhancements and issue resolution

• Work on enhancements for existing live projects

• Ensure adherence to SLAs and timely delivery of tasks

• Participate in the QA, UAT, User training and post-implementation support with business stakeholders, for new and improved CMS features & functionalities.

• Bachelor’s degree in technology or equivalent work experience

• Icertis Certification of administration and functional professional

• Good understanding of SLA-driven delivery models

• Strong communication skill

• Ability to work in fast paced, complex Business & IT environments

• Well-rounded individual possessing a high degree of initiative

• Proactive person willing to accept responsibility with very little hand-holding

• Demonstrated proficiency in interpersonal and communication skills including oral and written English.

• 4–5 years of overall experience in Functional Consulting

• Minimum 3 years of hands-on experience in Icertis CLM

• Strong understanding of contract lifecycle processes

• Experience in:

  • Contract Type Configuration

  • Template Configuration

  • Data Migration / Legacy Upload

  • Post Go-Live Support & Enhancements

• Must have worked on at least 3 end-to-end Icertis implementations

• Exposure to integration concepts (nice to have)

Previous Work Experience:

Other:

• Must be able to work in high-pressure environment, either independently or as part of a team

• Flexibility in work schedule according to project and business needs

• Flexibility and ability to deal with change

• Ability to travel as needed (< 25%)

• Perform other duties as assigned.