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jpmc-dev8.fa.oraclecloud.com/CX

Funds Finance Operations Analyst/Associate

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Join us! Explore credit operations, re-engineer processes, and automate solutions as a Funds Finance Operations Analyst!

As a Funds Finance Operations Analyst/Associate in the Funds Finance Operations Team, you will collaborate with stakeholders to ensure timely deliverables and aim to become a credit operations Subject Matter Expert (SME) for Funds Finance. You will resolve issues with agent banks, and ensuring adherence to credit policies. You will focus on process re-engineering for efficiency and implement automation solutions. You will also participate in projects and initiatives, often working within tight deadlines.

Job responsibilities

  • Collaborate with various stakeholders, including client-facing teams like Lenders, Client Service Specialists, and several operations teams, to ensure that deliverables meet the expected timelines.
  • Pursue becoming a credit operations Subject Matter Expert (SME) for the Funds Finance business, enabling you to represent Funds Finance operations in senior management forums and project working groups.
  • Complete all the Business-As-Usual (BAU) and Ad-hoc activities for example deal tracking and coordination, account balance reconciliation, dashboards and collateral system updates, etc.
  • Collaborate with agent banks and internal stakeholders to resolve Funds Finance issues promptly, maintaining a preventative mindset.
  • Identify unexpected discrepancies in accounts, investigate, and resolve or escalate them to ensure prompt resolution.
  • Coordinate with multiple teams to ensure the timely completion of loan and payment servicing, adhering to credit policies and standard SLAs.
  • Monitor and charge various credit-related fees.
  • Adopt a process re-engineering mindset to critically analyze and challenge processes, enhancing efficiency while ensuring adherence to all policy requirements.
  • Identify efficiency and control opportunities and implement solutions using the most suitable automation tools.
  • Participate in projects and initiatives, often working within tight deadlines.

Required qualifications, capabilities and skills

  • Experience in client credit-related functions.
  • Possess excellent interpersonal skills, with the ability to communicate effectively at all organizational levels.
  • Demonstrate strong organizational skills and meticulous attention to detail.
  • Ability to work independently, self-motivated, with the capability to prioritize tasks and meet tight deadlines.
  • A mindset focused on control and risk mitigation.

Preferred qualifications, capabilities and skills

  • Experience within a large financial institution is preferred
  • Familiarity with credit and lending products, with some legal knowledge being advantageous.
  • Previous experience in a credit operations team is beneficial.
  • Experience in developing automated solutions is advantageous.
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