Funeral Services Sales Representative

About the role

Funeral Services Sales Representative (M/F/X) 📍We are looking for a Funeral Services Sales Representative to accompany families, guarantee quality care, and act as a link between them and the company during the provision of the service. Their role will be to ensure customer satisfaction, resolve incidents, and detect opportunities for improvement. Experience in the funeral sector is not necessary, as we offer complete training. We especially value empathy, communication skills, customer orientation, and the ability to build trust. 💼Functions: • Attend to and accompany families during the wake, becoming the main link between the company and the clients. • Supervise the correct provision of funeral services and detect possible incidents. • Coordinate with the various departments involved to guarantee the rapid resolution of any inconvenience. • Perform quality controls on the services provided. • Identify needs and opportunities for improvement, conveying proposals to the company management. • Collect commercial information for insurance offers. • Advise clients on insurance products related to the sector. • Prepare rates, issue policies, and perform commercial follow-up. • Foster customer loyalty and the generation of new business opportunities. 🎯Requirements: • High commercial capacity and ease in building trust. • Empathy, close personal treatment, and excellent communication skills. • Orientation toward the customer and service quality. • An organized, resourceful person with the ability to detect improvements. • Ability to work in a team and coordinate with different departments. • B driving license. 🎁We offer: • Temporary contract with real possibility of joining the company permanently. • Full-time employment. • Mainly morning schedule from Monday to Friday, with occasional visits to families in the afternoon. • Salary according to the collective agreement. • Company vehicle for travel to funeral homes. • Complete training provided by the company. • Professional development within a consolidated company. ⭐If you have a way with people, the ability to build trust, and you are motivated by offering excellent care to people during important moments, we want to meet you.