FY 26-27 CASE MANAGER ASSISTANT

JOB TITLE: Case Manager Assistant

STATUS: Full-Time, Up to 35 hours/wk, 195 work days per year

REPORTS TO: Case Manager & Site Administrator

SITE: Pandaland

ORGANIZATION OVERVIEW

Vaughn Next Century Learning Center (“Vaughn”), located in Pacoima, is a large urban public school within the Los Angeles Unified School District (LAUSD). Since the early 1970s, low student achievement had been a pattern. In 1993, tired of being helpless and hopeless, Vaughn became the first conversion charter school in the nation and was authorized by LAUSD. The charter was renewed most recently in 2018. Vaughn has over 25 years of experience as a successful independent charter school serving the district’s low-income students. This previously failing elementary public school is now a full-service, community-based, TK-12 charter school that assures all students are college/career ready, digitally literate, and globally competent.

In addition to its TK-12 program, Vaughn also operates a State Preschool Center that provides early childhood education services for preschool-aged children and their families. The preschool program offers a safe, nurturing, and developmentally appropriate learning environment focused on school readiness, early literacy, language development, social-emotional growth, and family engagement. Through play-based and structured learning experiences, the program helps prepare children for a successful transition into kindergarten while supporting the needs of the surrounding community.

POSITION OVERVIEW

The Case Manager Assistant provides administrative, family engagement, and community resource support to students and families at the school site. Working under the direction of the Case Manager and Site Administrator, the position assists families in accessing school and community-based resources, facilitates communication between families and school staff, supports family outreach and engagement, and assists with the coordination of school-linked services. The Case Manager Assistant serves as a liaison among families, school personnel, community agencies, and the Family Center and provides bilingual English/Spanish communication and translation support as needed.

PRIMARY RESPONSIBILITIES

• Coordinate school-linked social and community support services for students and families under the direction of the Case Manager and Site Administrator.
• Conduct home visits, as assigned and in accordance with school procedures and safety protocols.
• Assist families in identifying and accessing appropriate school, community, and social service resources.
• Assist teachers and school staff with outreach to families who may be difficult to reach or engage.
• Assist families with school enrollment, residency, contact information, and school/site changes.
• Coordinate Student Support and Progress Team (SSPT) meetings, including scheduling, communication, preparation of materials for the school staff attending the meeting, and follow-up.
• Meet with referred families to gather information regarding family needs and circumstances and communicate relevant information to the Case Manager.
• Research and identify community resources that may address identified family needs.
• Assist the Case Manager with developing and monitoring family service plans and supporting families in working toward identified goals.
• Serve as a liaison between families, the school, the Family Center, and appropriate community agencies.
• Provide English/Spanish interpretation and translation support for parents/guardians, school staff, and community agencies, as appropriate.
• Deliver documents, materials, or other items to parents/guardians as needed.
• Participate in and follow all school emergency, safety, and security procedures.
• Support students in learning activities and other school activities as directed.
• Maintain confidentiality of student and family information and comply with applicable school policies and procedures.
• Receive, evaluate and assign The Universal Request for Assistance to appropriate support staff/relevant agencies.
• Actively participate in COST meetings (Coordination of Services Team)
• Perform other related duties as assigned.