G03 - ServiceNow Platform Engineer

Overview

You will develop and customise GRC solutions on enterprise SaaS platforms (preferably ServiceNow), focusing on Integrated Risk Management (IRM) modules such as Risk Management, Policy & Compliance, and Audit Management. You will work closely with cross-functional teams to deliver scalable solutions that support risk and compliance operations.

Responsibilities

• Configure and customise GRC / IRM modules on enterprise SaaS platforms (preferably ServiceNow).

• Develop platform applications using workflow tools, business rules, scripting frameworks, and UI customisation.

• Build and manage integrations with external systems using REST/SOAP APIs.

• Design automated workflows to support risk assessment and compliance processes.

• Create dashboards, reports, and analytics to monitor risk posture and compliance status.

• Perform platform administration including user management, access control, and system maintenance.

• Write maintainable scripts, conduct code reviews, and implement unit/integration testing.

• Collaborate with risk practice teams, DevOps, Product Owners, and Business Analysts to translate requirements into platform solutions.

• Participate in Agile ceremonies, tech sharing, and continuous improvement initiatives.

Requirements

• Experience developing or configuring enterprise SaaS platforms (preferably ServiceNow).

• Hands-on experience with GRC / IRM modules such as Risk Management, Policy & Compliance, or Audit Management.

• Proficiency with platform scripting (JavaScript or similar) and platform development tools.

• Experience with REST/SOAP integrations and system connectivity.

• Understanding of platform administration, security controls, and configuration management.

• Strong problem-solving and troubleshooting skills.

• Experience working in Agile development environments.

• Good communication skills and ability to work with technical and non-technical stakeholders.

• ServiceNow certifications (CSA, CAD or relevant modules) are a plus.

• Familiarity with ITIL and GRC frameworks is advantageous.

• Degree in Computer Science, IT, or related field, or equivalent experience.