GA DDS IT Help Desk Analyst

Engagement Type Contract Short Description Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST have Call Center exp* Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general sup…