Gate Attendant/Security (Part-Time - Overnight) at Camp Creek Resort

Job Summary

The role of Gate Attendant is responsible for greeting guest, providing information about the facilities, completing appropriate passes and provide directions to the desired location.

Primary Responsibilities & Essential Functions

• Ensure that each entry into the facility is a member/ member’s guest, or a guest of the facilities inn
• Greet guests or vendors and log their information in the system
• Provide a friendly greeting to people leaving, collect any passes or fees and log their information in the system
• Communicate information about the grounds in a positive manner
• Answer the phone in a polite, courteous tone
• Respond to the radio in a polite, courteous tone
• Notify leadership immediately of any incidences or extreme/unusual circumstances that could potentially harm someone or the campground or if a medical, fire or other emergency occurs
• When the office is closed, accurately complete all appropriate passes or receipts
• Direct traffic in a safe and efficient manner
• Notify office of needed supplies, cash needs, maintenance or concerns
• Provide timely information to leadership about guest’s suggestions, requests, concerns or complaints using guest comments form
• When the office is closed, utilize patrol to deliver messages, assist guests, route traffic and provide support during a medical, fire or other emergency
• Keep patrol and leadership apprised of important issues or situations by logging information in the campground communications system
• All other duties as assigned