GenAI Solutions Architect — Hybrid Enterprise AI for CX (Chicago)
Summary
The GenAI Solutions Architect will design, prototype, and deploy enterprise-grade Generative AI and LLM-based solutions for contact centers. This role involves working closely with subject matter experts to build scalable, secure, and multilingual AI systems.
Vekend, Llc is seeking a Forward Deployed Engineer to operate at the front lines of innovation, embedding with subject matter experts to rapidly design, prototype, and deploy enterprise AI solutions for the Contact Center. You will own end-to-end AI and Generative AI initiatives, including LLMs, RAG, and multilingual customer interactions, while ensuring security, quality, and scalability. You will collaborate with senior stakeholders to drive transformation, architect scalable cloud J-18808-Lj…