General Cashier & Paymaster - Regent Kuala Lumpur (Pre-Opening)
YOUR DAY TO DAY
People
Train the back-up payroll officer in all manpower procedures and responsibilities
Supervise the filing of payroll reports and pay slips
Liaise with Department Heads on cashiering issues
Liaise and work with the Income Auditor on cashiering matters
Financial
Cashiering
Complete the daily banking, including collecting banking envelopes from the safes, then opening, counting and balancing them as a whole
Process petty cash as required, reconcile it daily and weekly, and prepare the weekly petty cash summary for reimbursement to the float
Prepare the monthly over and under balance and present it to the Director of Finance & Business Support or designee
Issue and return house bank contracts as required, and prepare the monthly house bank accounts summary
Process due backs daily
Monitor the hotel exchange rate and adjust it as necessary in accordance with Finance Policy
Ensure all receipts for the shift are recorded, balanced and deposited in the hotel's drop safe, with the daily cash drop sheet duly completed
Investigate and reconcile cashier overages and shortages, and report any unexplained discrepancy to the Manager
Work with the Income Auditor to check all float totals regularly and keep control of registers in outlets
Conduct surprise cash counts in Front Office and F&B operations
Ensure all controls comply with internal and external audit requirements
Perform special projects as requested and assigned by management
Payroll
Develop and maintain current payroll processing procedures
Process payroll and complete the month-end payroll close
Ensure overtime claims are supported by proper approval and authorisation
Prepare input for each payroll run, including hours worked, terminations, adjustments, and annual, sick and recreation leave
Verify leave entitlement for all leave requests before approval
Prepare manual payments for terminations
Reconcile automatic payroll deductions such as housing loans, retirement fund contributions and city ledger
Journalise the payroll summary each month
Prepare the monthly and yearly internal manpower analysis report
Examine year-to-date tax calculations and the year's tax returns
Prepare income tax payments to the tax authority, and all other payments and submissions to local authorities within the required timelines
Guest Experience
Build and maintain positive relationships with all internal customers and guests, taking action to exceed their needs and expectations
Create a positive hotel image in every interaction with internal and external customers
Adhere to hotel brand standards
Maintain a high level of product and service knowledge, and keep up to date with hotel information, programmes and events, so you can assist guests and respond to their needs
Assist guests and escort them to locations within the hotel on request
Implement procedures that enhance the guest experience
Responsible Business
Implement the Control Self-Assessment strictly, and achieve a 100% score in the CSA audit for the Cash & Bank and Payroll categories
Implement acceptable accounting practices and procedures in compliance with IHG policies, government regulations, generally accepted accounting practices and local conditions
Maintain documents for audits of the hotel's accounts in line with IHG policies and procedures
Keep your knowledge of issues relevant to your department and the hotel up to date, including legislation
Adhere to the IHG Corporate Code of Conduct, the Employee Handbook and hotel policies
Understand the major strengths and weaknesses of our competitors
Establish and interpret key performance indicators to manage the business, and consider the financial implications of business decisions and recommendations
Understand how the business is run and focus on the factors needed for it to be successful and profitable
Perform other duties as assigned
Accountabilities
Supervisory accounting role within the Finance & Business Support Department of a full-service luxury hotel
Accurate and timely daily banking, petty cash and cashier reconciliations
Accurate, timely and compliant payroll and statutory payments
Audit readiness, including a 100% CSA score for Cash & Bank and Payroll
WHAT WE NEED FROM YOU
To thrive in this role and bring poise and precision to the guest journey, you'll need:
Diploma or higher education qualification, or equivalent, in Accounting or Finance, with 1-2 years' experience in hotel accounting or audit, or an equivalent combination of education and work-related experience
Ability to speak the local language(s), and fluent English
This position is only open to Malaysian citizens, permanent residents and spouse visa holders with the legal right to work in Malaysia.