General Director

Purpose of the role

Lead company's transformation from a leading family-owned company in Mexico into an institutional organization with an international presence, building a scalable growth platform through company-owned stores, franchises, and licenses, while preserving the brand's DNA and developing a high-performing team.

First 5-Year Mandate

? Institutionalize the organization and strengthen corporate governance.

? Build a top-tier executive team.

? Implement a culture based on metrics and accountability.

? Standardize processes for a replicable operation.

? Launch and consolidate the international franchise/license model.

? Open the first successful international units.

? Prepare the company to scale expansion in the short-to-medium term.

Professional Profile

? Experience leading retail, luxury, or lifestyle companies.

? Responsibility for organizations with 300+ employees and sales above USD 30 million (flexible if the candidate demonstrates extraordinary impact).

? Proven experience in organizational transformation, national and international expansion, and engagement with Boards of Directors.

? Business-level English required; international experience highly desirable.

Target Industries

? Premium and luxury retail.

? Home & Furniture.

? Fashion / Lifestyle.

? Department Stores.

? Luxury Hospitality.

Critical Competencies

? Transformational leadership.

? Strategic planning.

? Execution and operational discipline.

? Talent development and succession planning.

? Corporate governance.

? International expansion.

? Franchising and growth models.

? Omnichannel and customer experience.

? Finance and P&L management.

? Negotiation and change management.

Success Indicators (KPIs)

? Profitable sales and EBITDA growth.

? Implementation of the corporate governance model.

? Compliance with the strategic plan.

? Development of the executive team and reduced dependency on key individuals.

? Opening of new international units.

? Implementation of KPIs and dashboards.

? NPS and customer satisfaction.

? Key-personnel turnover.

? Profitability per store.

? Compliance with the franchise plan.

Leadership Profile

? Organization builder, not just an operator.

? Strong decision-making ability.

? Humility to work with a family-owned business.

? Long-term vision.

? Results- and people-oriented.

? Ability to inspire and execute.

What would I look for?

We would look for an executive who has lived through two or three of these experiences:

? A family business that became professionalized.

? Growth from 15 stores to more than 50.

? International expansion.

? Openings in the U.S.

? Franchise development.

? Omnichannel.

? Management of premium brands.

? Relationship with a Board of Directors.