General Manager
Posted Updated
Description
The General Manager is responsible for effectively leading the Restaurant, Assistant Managers, and every hourly Team Member toward the attainment of agreed-upon goals and profits. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Key Responsibilities:
- Provide Leadership by creating and encouraging excitement, enthusiasm, a positive mental attitude and commitment to company objectives. Role Modeling the “Cicis Guest promise” with the team and Guests
- Work Open, Lunch, Dinner and Closing Shifts as needed. Setting an example of excellent working knowledge and high level of proficiency in all phases of Restaurant Operations
- Responsible for Building Sales and managing restaurant profitability
- Recruit, hire, develop Team Members, Shift Leaders, and Assistant Managers
- Successfully maintain GER compliance by meeting or exceeding a passing score of 70% or higher
- Ensure all Cash Handling procedures are followed, including but not limited to, daily bank deposit procedures
- Ensure that correct inventory levels are kept, including but not limited to, weekly food, paper and smallwares orders, as well as ensuring all equipment is maintained in excellent condition
- Uphold Cicis restaurant cleanliness standards by following daily, weekly and monthly cleaning checklists
- Ensure that all HR related paperwork is submitted to HR within a timely manner, this includes but is not limited to, Incident forms, Termination paperwork, Employee Pay Rate Change forms, Internal & External promotion paperwork, etc.
- Ensure schedules are completed by Thursday EOD for review by Area Coach (AC)
- Execute appropriate corrective actions in all disciplinary situations through consultation with Area Coach (AC) and HR
- Ensure that weekly paperwork and administrative duties are completed and turned in to Support Center as required
- Follow all POP requirements. Engage and participate in all Local Restaurant Marketing initiatives
- Attend and participate in all scheduled meetings