General Manager
Description
General Manager
American Air & Heat, Inc. | Sanford, FL
Compensation: $150,000–$200,000 Base Salary + Performance-Based Bonus
Schedule: Full-Time
Lead the Business. Drive Growth. Deliver Results.
American Air & Heat is looking for an exceptional business leader to lead our HVAC, Plumbing, Sewer, and Electrical operations. This is an opportunity for an experienced General Manager to take ownership of a multi-trade home services business, influence its strategic direction, develop strong leadership teams, and drive measurable financial and operational results.
Since 1986, American Air & Heat has built its reputation on delivering dependable, professional home services and an exceptional customer experience. We are looking for a leader who can build on that foundation and help take the business to its next stage of growth.
If you are a commercially minded leader who understands how to grow revenue, improve profitability, develop people, and turn performance metrics into business results, we want to hear from you.
The Opportunity
As General Manager, you will have overall responsibility for the financial performance, operational execution, and leadership development of the business. You will operate with an entrepreneurial mindset, balancing strategic planning with hands-on leadership to ensure the organization consistently achieves its goals.
You will have the opportunity to make a meaningful impact on the business, partner with regional leadership, and lead an organization with established corporate support and resources.
What You'll Lead
Business & Financial Performance: Own the P&L and drive revenue, gross margin, EBITDA, and overall profitability.
Strategic Growth: Develop and execute business plans that expand market share, strengthen performance, and support long-term growth.
KPI & Performance Management: Establish clear performance expectations, monitor key business metrics, identify opportunities, and hold teams accountable for results.
Operational Excellence: Improve productivity, efficiency, service delivery, sales effectiveness, and customer satisfaction across all trades.
Leadership & Talent Development: Recruit, develop, coach, and retain high-performing managers and field teams.
Culture & Accountability: Build a performance-driven organization where leaders take ownership, teams are engaged, and results matter.
Customer Experience: Ensure consistent delivery of exceptional service and uphold the company's commitment to prompt, professional, and trustworthy service.
Cross-Functional Partnership: Collaborate with finance, recruiting, marketing, training, dispatch, fleet, warehouse, and regional leadership to execute business priorities.
Operational Oversight: Ensure effective management of dispatching, permitting, fleet, facilities, warehouse, logistics, and field operations.
Safety & Compliance: Maintain high standards for employee safety, regulatory compliance, and operational procedures.
What Sets You Apart
10+ years of progressive business or operational leadership experience, including full P&L ownership.
5+ years of leadership experience in residential home services or a related trades environment.
A proven track record of leading a multimillion-dollar operation and delivering measurable financial results.
Strong financial acumen with the ability to manage budgets, analyze performance, improve margins, and drive profitability.
Demonstrated success using KPIs and operational data to influence decisions and improve business performance.
Experience leading managers and developing high-performing teams.
A strategic mindset combined with the ability to execute, solve problems, and drive accountability.
Strong communication, decision-making, and organizational leadership skills.
Bachelor's degree in Business Administration or equivalent professional leadership experience.
Preferred: Experience in HVAC, Plumbing, Sewer, or Electrical services and familiarity with ServiceTitan or comparable field service management software.
Why American Air & Heat?
Competitive Compensation: $150,000–$200,000 base salary plus performance-based bonus opportunity.
Executive Partnership: Work directly with regional leadership and contribute to broader business strategy.
Established Support: Access to dedicated recruiting, marketing, finance, training, and operational resources.
Meaningful Impact: Direct influence over business performance, culture, leadership, and growth.
Career Opportunity: Lead an established home services organization with the opportunity to make a lasting impact.
Comprehensive Benefits: Medical, dental, vision, paid time off, and 401(k).
Ready to Lead What's Next?
We are looking for more than an experienced operations manager. We want a business-minded leader who takes ownership, develops people, understands the numbers, and knows how to deliver results.
If you have the experience and drive to lead a growing home services organization, we invite you to explore this opportunity with American Air & Heat.
Pre-Employment Requirements: Employment offers are contingent upon successful completion of applicable criminal background checks, drug screening, and motor vehicle report, where applicable, in accordance with applicable laws.
Equal Opportunity Employer (EOE). Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
This job description is not intended to be an exhaustive list of responsibilities, qualifications, or working conditions. Additional duties may be assigned based on business needs.