General Manager

All American Doit Center (a division of All American Lumber, Inc.) is a large retail hardware store with attached lumber yard and rental equipment area. All American began business in 1980 and has been a Wisconsin family-owned business since. They have grown the company and have touches within the construction, lumber, retail hardware, steel buildings/roofing, property management and pickleball businesses.

The General Manager role will report to the Vice President of Operations and will have responsibility for complete day-to-day operations of the Sparta All American Doit Center retail store, yard and rental.

Essential Functions:

· Lead by example in providing excellent customer service.

· Manage the financial responsibility for the store including store growth.

· Instill All American’s culture and values in all team members.

· Train and motivate the store sales team to provide exceptional customer service and growth in sales.

· Respond immediately to any customer complaints and resolve them quickly.

· Maximize store sales and profitability and minimize expenses while ensuring the store is optimally stocked and merchandised.

· Drive store sales and profit to exceed budget.

· Understand the dynamics that impact the financial performance of the store and remain accountable to results that meet or exceed company objectives.

· Control costs and schedule payroll in a manner consistent with All American’s objectives for labor productivity and customer service.

· Having the upmost integrity in business operations and dealing with team members, customers, etc.

· Perform all sales counter functions, point-of-sale functions, and store administrative functions as needed.

· Ensure that all inventory movement (sales, returns, transfers, adjustments) is recorded timely and accurately to help detect and prevent shrinkage.

· Ensure store and yard personnel accurately receive and properly store merchandise.

· Drive a safety-first environment and ensure a safe and secure working environment at all times.

· Possess strong working knowledge of store security measures and advise employees on company-approved methods of preventing loss and promoting safety.

· Provide an enjoyable working environment that is conducive to self-motivation, high productivity, and overall positive morale.

· Ensure an open-door environment where team members feel free to report problems and offer ideas to management.

· Perform other duties as needed.