General Manager - Aman Beverly Hills

Join our team at Aman Beverly Hills amidst the pioneering One Beverly Hills development. With a 78-suite hotel and limited collection of private residences, the resort will bring Aman peace to one of the world's most distinguished addresses, celebrating tranquillity and nature across eight acres of lush botanical gardens to blend seamlessly within the dynamism of the city.

Role

The General Manager holds full accountability for the successful pre-opening, launch and ongoing operation of Aman Beverly Hills. This pivotal role requires a seamless transition between two distinct functions:

• Project Leadership: Acting as the operational representative during the critical development phase, ensuring design, technical services and procurement align with Aman’s operational standards.

• Property Leadership: Lead the hotel opening, establishing the service culture and managing the property’s commercial and operational performance.

Reporting to the Managing Director Americas, the General Manager Aman Beverly Hills will oversee all aspects of the guest experience, asset management and commercial performance, ensuring Aman Beverly Hills establishes itself as the preeminent ultra-luxury destination in the city.

Responsibilities

Phase I: Pre-Opening & Development

• Project & Technical Coordination: Collaborate closely with Pre-Opening, Development, Technical Services and Design teams. Review architectural plans and spatial layouts to ensure operational efficiency, guest privacy and back-of-house flow meet brand specifications.

• Operational Readiness & Critical Path: Own the pre-opening critical path. Monitor construction milestones, installation of IT/AV systems and security commissioning. Identify risks and escalate delays to stakeholders to ensure a timely handover.

• Procurement Strategy: Engage in the procurement of Operating Supplies & Equipment (OS&E) and Furniture, Fixtures & Equipment (FF&E).

• Regulatory Compliance: Secure all necessary operating licenses, permits and government approvals required by US law, ensuring full compliance prior to opening.

• Budgeting & Finance: Construct the pre-opening budget, identifying capital requirements, staffing costs and pre-launch marketing expenses. Ensure rigorous cost control and transparent reporting throughout the development phase.

Phase II: Hotel Operations & Culture

• Strategic Leadership: Define and execute the hotel’s long-term strategic plan. Adapt operations to evolving market conditions while maintaining the integrity of the Aman brand.

• Guest Experience & Service Excellence: Champion Aman’s philosophy of unpretentious luxury. Maintain a highly visible presence, hosting guests with discretion and warmth. Ensure every touchpoint, from arrival to departure, is seamless and personalized.

• Talent & Culture Building: Build and mentor a high-performing Executive Committee that embodies the Aman values, fostering a culture of respect, resilience and excellence.

• Commercial Performance: Drive revenue maximization through strategic room pricing, inventory management and the curation of exceptional F&B and Wellness experiences. Manage the P&L to deliver strong EBITDA margins while preserving the guest experience.

• Owner & Stakeholder Relations: Serve as the primary liaison with ownership, providing regular updates on financial performance and asset health. Cultivate strong relationships with local government bodies and community partners.

Requirements

• Proven track record of managing complex pre-openings, ideally in Los Angeles or similar urban destinations in the United States.

• A strong operational background in managing small to mid‑size ultra‑luxury hotels with a hands‑on leadership style and a passion for delivering exceptional guest experiences.

• Exceptional financial acumen, with deep experience in budgeting, forecasting and P&L management.

• Strong crisis management skills and the ability to lead with composure.

• Sophisticated communication skills, capable of engaging with UHNW individuals and ownership groups.

• A charismatic ambassador for the hotel, upholding the highest standards of personal presentation and embodying Aman’s service philosophy.

• Bachelor’s degree in Hospitality or a relevant discipline, a Master’s degree is advantageous.

• Proficiency in English is mandatory; knowledge of other languages is a distinct advantage.

Benefits

At Aman Group, we believe that our colleagues are at the core of our success. We offer competitive benefits including exciting international career opportunities in a company that is expanding rapidly. We prioritise and support your career journey, making you feel valued, included and at home.

• Competitive salary and a comprehensive benefits package.

• Extensive private health insurance, life and personal accident insurance, travel insurance.

• Access to the Colleague Complimentary Stay Scheme allowing you to explore our Aman and Janu properties and to enjoy discounted rates on Retail, F&B and Spa experiences.

• Exclusive training and development opportunities supporting your growth with us.

If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to apply to join us on our journey.