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GENERAL MANAGER, ANALYTICS (CONTRACT)

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GENERAL DESCRIPTION

Lead and drive KPJ's enterprise analytics and data strategy, enabling data-driven decision-making, healthcare intelligence, operational excellence, and AI adoption across the Group.

JOB DESCRIPTION

Strategic Leadership & Governance

  • Develop and execute the Group Analytics and Data Strategy aligned with KPJ's digital transformation agenda.

  • Establish enterprise data governance, policies, standards and operating models.

  • Define the analytics roadmap and prioritize strategic initiatives across the Group.

  • Provide strategic direction on data management, analytics capabilities and AI adoption.

Enterprise Data & Analytics Platform

  • Oversee the implementation and management of enterprise analytics platforms, including Data Warehouse, Data Lakehouse and Business Intelligence solutions.

  • Drive enterprise data integration, interoperability and data-sharing initiatives.

  • Ensure data platforms are scalable, secure and aligned with business requirements.

Business Intelligence & Advanced Analytics

  • Establish enterprise KPI frameworks and executive dashboards.

  • Drive the development of predictive analytics, operational analytics and self-service reporting capabilities.

  • Lead the adoption of advanced analytics and AI use cases to improve business and clinical outcomes.

Healthcare Analytics

  • Drive the development of clinical, operational, financial and population health analytics.

  • Promote data-driven decision-making across hospitals and subsidiaries.

  • Identify opportunities to improve patient outcomes, operational efficiency and business performance through analytics.

Stakeholder & Vendor Management

  • Act as the Group's subject matter expert for analytics and data initiatives.

  • Collaborate with business leaders, hospitals, subsidiaries and external partners.

  • Manage analytics vendors, contracts and service delivery.

Financial & People Management

  • Develop business cases and manage analytics budgets and resources.

  • Lead, coach and develop the Analytics team.

  • Foster a data-driven and high-performance culture.

JOB REQUIREMENT :

  • Bachelor's Degree in Data Analytics, Computer Science, Information Technology, Statistics, Data Science, Business Analytics or related disciplines.

  • Master's Degree is an added advantage.

  • Minimum 12 years of relevant experience, with at least 10 years in a leadership role.

  • Experience in enterprise analytics, data platforms, business intelligence and digital transformation initiatives.

  • Experience in healthcare, financial or highly regulated industries is an advantage.

  • Strong leadership, stakeholder management and strategic thinking capabilities.

  • Strong understanding of analytics technologies, AI and data governance practices.

WORKING RELATIONSHIP

Internal

  • Chief Digital Officer (CDO) / Chief Data & Analytics Officer (CDAO)

  • GTS Leadership Team (Infrastructure, Cybersecurity, Digital Services, Applications, PMO & Governance)

  • Hospital CEOs, COOs and Heads of Departments

  • Group Finance, Strategy, Procurement, Risk, Internal Audit and Group Legal

  • Clinical leaders and operational stakeholders across hospitals and subsidiaries

External

  • Analytics and technology vendors

  • Cloud and platform providers

  • System integrators and implementation partners

  • Ministry of Health (where applicable)

  • Industry partners, consultants and research institutions

See also

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