General Manager

Title: General Manager

Industry: F&B

The General Manager (GM) is responsible for overseeing the day-to-day operations of the restaurant, ensuring the highest standards of service, food quality, and customer satisfaction. This individual will manage staff, budget, inventory, and guest experiences while driving the business towards profitability and growth.

Key Responsibilities:

• Oversee day-to-day restaurant operations, ensuring efficiency and quality.
• Hire, train, and manage staff, creating a positive work environment.
• Monitor financial performance, manage budgets, and control inventory.
• Ensure exceptional customer service, resolve issues, and maintain high guest satisfaction.
• Develop and execute marketing strategies to increase visibility and revenue.
• Ensure compliance with health, safety, and sanitation regulations.
• Prepare reports on sales, expenses, and staff performance.

Requirements:

• Minimum 5 years in the restaurant industry, with 3+ years in a management role.
• Strong leadership, organizational, and communication skills.
• Experience in budgeting, financial management, and inventory control.
• Customer-focused with a passion for hospitality.
• Flexible schedule, including nights and weekends.