General Manager at Steve's Hot Dogs Chesterfield

Restaurant General Manager – Steve’s Hot Dogs Chesterfield

Pay: $52,000–$55,000 per year

Work Location: In person

READY TO LEAD THE PACK?

Steve’s Hot Dogs in Chesterfield is looking for an energetic, organized, and people-focused Restaurant General Manager to lead our team and help our restaurant thrive!

We’re looking for a leader who knows how to build a strong team, create a positive culture, deliver an amazing guest experience, and drive results. You’ll lead through your team by training, delegating, coaching, and following up to make sure our standards are met.

WHAT YOU’LL DO

Build and Develop Your Team

• Hire, onboard, train, motivate, and develop a high-performing team.

• Conduct performance reviews and identify future leaders.

• Meet with your leadership team weekly to stay connected and aligned.

• Keep communication clear through daily pre-shift meetings and weekly Sling digests.

• Recognize team members, build relationships, and provide individual support.

• Lead by example and ensure new-hire paperwork, company policies, safety regulations, and labor laws are followed.

Stay Organized and Accountable

• Create schedules two weeks in advance that meet labor targets.

• Maintain the attendance tracker and check time punches daily.

• Keep the Projections and Facilities spreadsheets up to date.

• Manage monthly inventory, reconcile invoices, and ensure all licenses are current.

• Complete the Traction Scorecard monthly and meet all deadlines.

• Come prepared to weekly GM calls and meetings with current information.

• Maintain administrative documents and project trackers in real time so information is organized and accessible.

⭐ Deliver a Great Guest Experience

• Lead front-of-house and back-of-house operations to keep the restaurant running smoothly.

• Maintain a minimum 4.5-star rating across review platforms.

• Respond quickly to feedback, resolve guest concerns, and build relationships with regular guests.

• Conduct high-impact checks and coach the team to maintain exceptional service and quality.

• Keep the restaurant clean, clutter-free, and well maintained.

• Ensure proper portion control, product tasting, and compliance with food safety regulations.

• Manage inventory to reduce waste, complete monthly counts, and follow FIFO (First-In, First-Out) procedures.

Drive Sales and Profitability

• Work toward a 15–20% profit each month by managing labor, cost of goods, and other expenses.

• Keep labor at a maximum of 30%, cost of goods at a maximum of 30%, and other expenses at a maximum of 20%.

• Develop promotions, events, and community outreach opportunities to grow sales.

• Work toward a 5–10% increase in sales year over year.

• Review sales and costs daily, identify opportunities, and put cost-saving measures into action.

WHAT WE’RE LOOKING FOR

• A servant leader and mentor who empowers others and helps team members grow.

• A big-picture thinker who spots opportunities and delegates effectively.

• A proactive problem solver who anticipates challenges and asks for help before a crisis.

• An organized leader who keeps an accurate calendar, attends meetings, and stays on top of deadlines.

• A reliable partner who is available to support the team during peak needs or emergencies.

• Someone who can prioritize their workload and manage their time to avoid working more than 50 hours per week, leaving time for life outside of work.

BENEFITS

• Health insurance

• Dental insurance

• Vision insurance

• Paid time off

Ready to build a great team, serve up an unforgettable guest experience, and help Steve’s Hot Dogs Chesterfield grow? We’d love to hear from you!