General Manager
Overall Business Leadership
? Own full P&L responsibility for the Sur-Form business including the facility, balancing operational efficiency with revenue growth, commercial, and customer satisfaction
? Set annual business goals and operating plans in partnership with ownership/leadership; report on performance against targets
? Serve as the site's senior leader- the primary point of accountability for day-to-day performance and long-term direction
Operations
? Direct all manufacturing operations, including production scheduling, quality, maintenance, and continuous improvement across thermoforming, trimming/finishing, and assembly operations
? Oversee tooling management, mold maintenance, and process/cycle time optimization to support throughput and scrap reduction
? Own safety performance and ensure a strong safety culture on the floor
? Manage capacity planning, capital equipment decisions (e.g., forming machines, tooling investments), and process improvement initiatives
? Oversee supply chain, procurement, and inventory management, including plastic sheet/resin sourcing to support on-time delivery and cost targets
? Ensure quality systems and customer specifications are consistently met, including gauge, dimensional, and cosmetic requirements typical of thermoformed parts
Commercial / Sales
? Maintain and grow relationships with key customers, participating directly in top-account management
? Partner with (or oversee) the sales function to support quoting, pricing strategy, and new business development
? Translate market and customer feedback into operational and product decisions
? Represent the company in customer visits, industry events, and key account negotiations as needed
People Leadership
? Lead, develop, and hold accountable a team across operations, sales, and support functions (~40 employees total)
? Build bench strength and succession depth across the leadership team
? Foster a culture of accountability, engagement, and continuous improvement
? Partner with HR on workforce planning, performance management, and organizational development
Financial Management
? Manage budgets, cost controls, and margin performance across the site
? Review financial statements and operating metrics regularly; adjust plans to hit targets
? Evaluate and justify capital investments