General Manager
KEY RESPONSIBLITIES:
- Develop and implement a long-term
strategy for the organisation to achieve business goals and objectives.
- Determining the organisation
long-term goals and identifying its various business units.
- Determining the organisation
strengths and weaknesses and recognising business priorities.
- Overseeing the organisation
day-to-day operations, including managing budgets,Resources, and employees.
- Assigning team goals, tracking
and assessing team performances.
- Motivating teams to achieve their
goals, finding shortcomings, and evaluating the steps needed to plug
performance gaps.
- Monitoring market and industry
trends to determine business opportunities and Challenges.
- Develop and maintain
relationships with customers, vendors, and partners.
- Guide, oversee, and ensure all
teams develop and maintain conducive relationships with each stakeholder.
- Ensure that business decisions
and operations comply with specific laws and regulations.
- Analysing data and performance
metrics to make informed decisions.
- Assist in developing skills
related to understanding, analysing, and visualising data and performance metrics.
- Managing timelines for successful
and timely delivery of duties.
- Streamline operations, reduce
costs and improve service delivery.
- Maintain high customer
satisfaction through effective service management and client Relations.
- Communicate effectively with
various stakeholders, including clients, employees and Regulatory bodies.
- Overseeing the company’s
financial performance, including budgeting, forecasting and financial reporting.
- Manage the company expansion into
new business markets.
- Looking for and implementing new
technology that supports the company in the long term and copes with the
current changes in technology.
- Look for new technology that
supports and links the company division together to improve its process and
workflows.
- Oversee the entire administration
and support functions department of the company.
Requirements
Education:
- 5+ years of experience in the same
role of General Manager within an event/ Hospitality Company, or at the
Director level role.
- Business Administration degree in
business Administration, logistics, and supply changing management,
transportation or a related field is often required.
- A Master's degree can be advantageous.
- Relevant certifications in
transportation management, project management (PMP) or logistics can be
beneficial.
- Knowledge of general usage of
Microsoft Office Suite.
- Understand budgeting, financial
reporting and cost control within the context of Transportation services.
- Knowledge of performance setting of
the entire corporate office and business expansion
Specific Skills:
- Ability to lead, motivate and manage a
diverse team.
- Capability to develop and implement a
long-term strategy.
- Strong verbal and written
communication skills.
- Ability to assess quickly and address
operational challenges.
- Ability to negotiate contracts with
clients, suppliers and partners.
- Ability to manage time effectively and
prioritise tasks.
- Ability to handle unexpected
situations and make quick decisions.
- Flexible to adapt to changing
circumstances.