General Manager
Description
Key Responsibilities
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Leadership & Team Development
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Recruit, train, and motivate front- and back-of-house staff.
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Foster a positive, high-energy workplace culture consistent with our beach and Maryland-style hospitality.
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Manage schedules, labor costs, and employee performance reviews.
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Operations Management
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Oversee daily service, inventory control, ordering, and cash management.
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Ensure all food, beverage, and cleanliness standards are consistently met.
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Maintain compliance with health, safety, and licensing regulations.
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Guest Experience
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Ensure every guest receives a top-tier dining experience—from the first greeting to the final Crush.
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Handle guest feedback and resolve issues quickly and professionally.
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Promote a welcoming, beach-casual vibe that reflects the restaurant’s brand.
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Financial & Business Management
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Monitor and analyze P&L statements to meet or exceed revenue and cost targets.
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Manage budgets and vendor relationships.
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Collaborate with ownership on promotions, events, and local partnerships.
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Brand & Community Engagement
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Represent the restaurant in the community and online with a professional, upbeat presence.
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Work with marketing to promote specials, seasonal events, and brand initiatives.
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