General Manager (Commercial & Hospital Cleaning Services)
About the Role
The General Manager will take full ownership of Singapore operations and sales, driving business growth while building out the operational backbone of the company. This is a hands-on leadership role suited to someone who thrives in a fast-paced, entrepreneurial environment and wants to build something from the ground up.
Key Responsibilities
Take full P&L ownership of the Singapore business unit, reporting to regional/group leadership
Drive new business development and sales, including commercial contracts, hospital/healthcare cleaning accounts, and project-based cleaning tenders
Develop and manage client relationships across commercial, healthcare, and project-based segments
Lead, manage, and develop cleaning staff, supervisors, and support teams
Design, implement, and maintain SOPs (Standard Operating Procedures) to professionalize and scale operations
Set and track KPIs across sales, service quality, and operational efficiency
Liaise regularly with regional headquarters on business performance, reporting, and strategic alignment
Identify and pursue growth opportunities, including new verticals and geographic expansion within Singapore
Requirements
Minimum 5–7 years of relevant experience in operations, sales, or general management, with prior P&L or business unit ownership
Prior experience in cleaning, facilities management, or related B2B service industries (e.g. F&B, hospitality, logistics, security services) preferred; candidates from other service industries with strong operational and sales leadership experience are welcome to apply
Demonstrated experience in building or scaling teams and implementing operational systems/SOPs
Existing network within the commercial cleaning, hospital/healthcare FM, or related B2B services space is an advantage
An entrepreneurial, hands-on mindset with the ability to operate with a high degree of autonomy