General Manager- Del Webb River Islands
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Ideal Candidate: As this is a new-development 55+ single-family home community, the ideal candidate will have experience managing HOA communities, preferably with exposure to new construction or development properties.
Strong conflict-resolution and resident-relations skills are important, along with at least 2–3 years of hands-on HOA management experience.
Key Responsibilities
- Lead, mentor, and develop on-site staff to foster a collaborative, high-performing work environment.
- Ensure team adherence to company policies, procedures, and performance standards.
- Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
- Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
- Oversee daily operations to maintain high standards of property quality, safety, and service.
- Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
- Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.
- Ensure compliance with all local, state, federal regulations, and company policies.
- Promote community engagement through events, communications, and homeowner outreach.
- Drive long-term strategic planning and identify opportunities for improvement and innovation.
Required Skills / Abilities
- Minimum of 3 years of property management experience. HOA high rise experience is preferred.
- CMCA certification or the ability to obtain within first 6 months.
- Ability to attend evening Board meetings as needed.
- Exceptional leadership, communication, and problem-solving skills.
- Ability to build and maintain client and resident relationships.
- Proven ability to lead teams, manage multiple priorities, and drive results.
- Skilled at developing and executing plans to achieve community objectives.
- Effective presentation skills.
- Acts ethically and upholds Action Property Management’s values.
- Proficiency in property management software and Microsoft Office Suite.
- Strong knowledge of budgeting, audits, reserve studies, and financial reporting.
How You'll Make an Impact
- You will be the expert consultant to the Association and the Board of Directors on matters concerns:
- California Common Interest Development law and high rise requirements
- Davis Stirling Common Interest Development Action
- Civil Codes applicable to non-compliance issues
- Minimum of a high school diploma or equivalent. Bachelor’s degree preferred. CMCA certification preferred or the ability to obtain within 6 months of
Education / Certifications:
- Award-Winning Culture: Proud recipient of the 2025 Great Place to Work Certification.
- Highly Rated Employer: Check out our Glassdoor reviews –read our reviews here.
- Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching for qualifying team members.
- Work-Life Balance: Vacation, sick time, holiday pay, and your birthday holiday.
- Cutting Edge Technology: Access to industry-leading tools and resources that drive efficiency and success.
- Career Growth and Development: Join a company committed to supporting your professional growth and helping you achieve your goals.
We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact.
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Skills
As published by lever · 37 questions · 19 written answers
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website
Short answers (1)
- If referred, provide the employee name who referred you.
Pick from a list (17)
- Are you currently residing in the United States? optional
- If hired, can you provide proof of your legal right to work and remain in the United States? optional
- If hired, can you furnish proof that you are over 18 years of age? optional
- What is your salary range expectation? optional
- Have you ever been employed by Action or applied for employment with Action Property Management? optional
- Were you referred to our company by a current Action team member? optional
- Please select the highest level of education you have completed. optional
- Do you have a college degree? If yes, which university or college did you attend? optional
- Have you ever served in the military? optional
- If yes, please specify the branch of service: optional
- Do you possess a valid state driver's license, insurance, and a personal vehicle for conducting community patrols? optional
- Do you currenty hold an HOA management certification (e.g. CMCA, AMS, PCAM, or equivalent)? optional
- Do you have HOA onsite management experience? optional
- Are you able to relocate (if applicable) and begin employment within 30-60 days of accepting an offer? optional
- Are you currently employed by Action Property Management? optional
- Have you submitted an internal Transfer Request Form to HR? optional
- Are you currently participating in or have you successfully completed Action's High Potentials Program? optional
Written answers (19)
- Enter your current address including: Street, City, Zip Code, State
- Why would you like to work for Action Property Management?
- Please provide your dates of employment for your current/most recent employment.
- Please share your reasons for considering leaving your current/last employer. Your response will help us better understand your career aspirations and how we can support you in achieving them.
- If previously employed by Action, please provide your dates of employment (MM/YYYY – MM/YYYY), job title(s), and location.
- Do you have any relatives employed by Action Property Management? If yes, give their name.
- If referred, please provide your referral's Action email address. optional
- Please list your professional certifications and licenses.
- Do you speak any languages other than English? If yes, please list the languages and your level of proficiency (e.g., basic, conversational, fluent, native). If not applicable, please write “N/A.”
- Please specify your military dates of service: optional
- Please specify your military rank during service: optional
- Please specify your military rank at discharge: optional
- Please provide your current job title
- Please indicate your current department/location
- What is your supervisor's name and title?
- Please provide your dates of employment
- Why are you interested in this opportunity?
- Please specify your salary expectation.
- Please list any achievements, education, training, or relevant certifications/licenses you have obtained since joining Action.