General Manager Designate
We are seeking a highly motivated and experienced individual to serve as the General Manager Designate. This leadership role is pivotal in overseeing daily restaurant operations, ensuring exceptional customer service, and maintaining high standards of food quality and safety. The ideal candidate will demonstrate strong team management skills, a solid background in food service, and a passion for hospitality excellence. This position offers an opportunity to develop into a full-fledged General Manager with increased responsibilities within our dynamic organization.
Duties
Lead and supervise daily restaurant operations, including food preparation, cooking, serving, and food handling to ensure smooth workflow and high-quality service.
Oversee and manage staff, including interviewing, hiring, training, and evaluating team members to foster a motivated and efficient workforce.
Maintain excellent customer service standards by addressing guest inquiries, resolving complaints, and ensuring overall guest satisfaction.
Manage POS systems such as Micros POS for order processing and cash handling procedures accurately.
Ensure compliance with food safety regulations and uphold hygiene standards across all kitchen and dining areas.
Assist in inventory management, ordering supplies, and controlling costs related to food and beverage operations.
Support restaurant management in implementing policies, procedures, and operational improvements.
Participate in food industry trends, menu development, and quality control initiatives to enhance the dining experience.
Supervise bartending activities where applicable, including barista services or hotel hospitality functions.
Lead by example in teamwork, leadership, and hospitality excellence to cultivate a positive work environment.
Qualifications
Proven experience in food service or restaurant management with supervisory or team management responsibilities.
Strong background in food preparation, cooking techniques, and food safety protocols.
Familiarity with POS systems such as Micros POS; cash handling experience is essential.
Excellent customer service skills with the ability to handle diverse guest needs professionally.
Leadership qualities with experience in interviewing staff, training teams, and managing restaurant operations effectively.
Knowledge of food industry standards including food handling regulations and hospitality best practices.
Previous experience in restaurant management or hotel/hospitality industry preferred; bartending or barista experience is a plus.
Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
Strong communication skills coupled with organizational abilities to oversee multiple responsibilities simultaneously.
This role is ideal for a dedicated professional eager to advance their career within the hospitality industry by taking on leadership responsibilities that shape the guest experience and operational success of our establishment.
Benefits:
Dental care
Discounted or free food
Extended health care
On-site parking
Paid time off
Store discount
Vision care
Work Location: In person