GENERAL MANAGER
1. Operations
- Set standards for food quality and service speed.
- Ensure the restaurant obeys all local health and safety laws. [1, 2]
2. Team Management
- Recruit, train, and schedule employees.
- Motivate the team to deliver excellent customer service. [1, 2]
3. Financial Management
- Track and manage daily sales and expenses.
- Balance the budget and control food waste. [1, 2]
4. Guest Experience
- Monitor dining areas and engage with patrons.
- Listen to feedback and quickly solve customer complaints