General Manager

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

General Manager – West Palm Beach Canopy by Hilton

We are seeking a dynamic and experienced General Manager to lead the West Palm Beach Canopy by Hilton—an exceptional luxury/lifestyle destination known for its elevated guest experience, distinctive design, and vibrant sense of place.

This role calls for a visionary hospitality leader with a proven track record in the luxury or lifestyle segment. The ideal candidate brings deep operational expertise, a passion for service excellence, and the ability to drive both guest satisfaction and financial performance. Familiarity with Hilton systems, standards, and culture is a strong advantage. Dynamic and visionary leadership with a hands-on approach throughout the property will be a key to success!

Key Responsibilities:

• Provide strategic leadership across all hotel operations, ensuring an exceptional and consistent guest experience.
• Champion a culture of service excellence, innovation, and accountability across all departments.
• Oversee and optimize a robust Food & Beverage program, including multiple outlets, banquets, and meetings & convention space.
• Drive revenue growth through strong commercial acumen, sales alignment, and yield strategies.
• Lead budgeting, forecasting, and financial performance with a focus on profitability and cost control.
• Build, mentor, and inspire a high-performing leadership team.