General Manager, Finance, Warranty & Insurance

• Lead and develop the national Business Manager team, driving Finance, Insurance and Warranty (F&I) performance across the Dutton Automotive retail network.
• Develop and implement strategies to maximise finance penetration, gross profit, warranty and insurance sales.
• Coach and support Business Managers to achieve consistent commercial performance and exceptional customer outcomes.
• Partner with Retail Leadership and Dutton Financial Services to optimise finance opportunities, deal flow and settlement efficiency.
• Build strong relationships with lenders, financiers, insurers and product providers to support commercial outcomes.
• Monitor F&I performance, identify opportunities and provide regular reporting and insights to senior leadership.
• Ensure all F&I activities meet NCCP, Responsible Lending, Privacy, AML/CTF and Australian Credit Licence requirements.
• Drive consistent national F&I processes, capability and best practice while supporting continuous improvement across the network.

• 5+ years’ experience in automotive F&I, automotive finance or asset finance, with strong knowledge of the automotive retail environment.
• Proven experience leading, coaching or managing Business Managers or F&I teams, preferably across multiple locations.
• Strong understanding of automotive finance products, lender processes, settlements, warranty and insurance products.
• Established relationships with a panel of automotive finance lenders and financial services providers.
• Proven track record in achieving finance penetration, gross profit, warranty and insurance targets.
• Strong understanding of NCCP, Responsible Lending, Australian Credit Licence, Privacy and AML/CTF requirements.
• Strong commercial, negotiation, influencing and stakeholder management skills, with the ability to balance sales, compliance and customer outcomes.
• Cert IV in Finance & Mortgage Broking or equivalent highly desirable, together with strong leadership, analytical and communication skills.

What's in it for you?

• Competitive salary package aligned with your experience.
• A paid day of Birthday Leave to celebrate your special day.
• Access to our Employee Novated Lease Program.
• Fully funded Employee Assistance Program (EAP) for you and your immediate family.
• Exclusive access to PitStop, providing shopping discounts, gift cards and everyday savings.
• Ongoing opportunities for career development and progression within a growing national business.
• Join a collaborative, supportive team where your ideas, initiative and contribution are genuinely valued.