General Manager

Key Responsibilities:Business & Financial Leadership• Own overall P&L performance, including revenue, gross margin, EBITDA, operating expenses, inventory, and working capital.• Develop and execute annual budgets, forecasts, and operating plans.• Establish and monitor key business KPIs and implement corrective actions when performance falls below expectations.• Identify opportunities to improve profitability, productivity, and overall business performance.Sales & Commercial Growth• Lead commercial strategy across Texas, Oklahoma, Louisiana, Southern Mississippi, and the majority of Arkansas.• Provide leadership and accountability to inside and outside sales teams.• Establish sales targets, territory strategies, customer priorities, and growth initiatives.• Develop relationships with key customers, manufacturers, and strategic partners.• Monitor bookings, pipeline, quotations, win rates, pricing, and customer trends.• Drive new customer acquisition, existing account growth, and cross-selling opportunities.Operations & Supply Chain• Provide overall leadership for warehouse, assembly, distribution, order fulfillment, procurement, and operational activities.• Ensure customer orders are executed accurately and delivered on committed schedules.• Improve productivity, capacity, workflow, and operational efficiency.• Manage inventory levels while balancing customer service and working capital requirements.• Improve supplier performance related to cost, quality, availability, and lead times.• Drive continuous improvement across systems, processes, scheduling, and order management.Quality, Safety & Customer Experience• Maintain a strong culture of quality, safety, and customer responsiveness.• Ensure compliance with applicable customer, regulatory, quality, and safety requirements.• Monitor customer complaints, returns, corrective actions, and supplier quality issues.• Ensure root causes are identified and sustainable corrective actions are implemented.• Promote a workplace culture where safety and quality are treated as core operating responsibilities.Leadership & Organizational Development• Lead, develop, and hold accountable the New Gen leadership team.• Establish clear roles, responsibilities, goals, and performance expectations.• Recruit, retain, and develop talent necessary to support business growth.• Evaluate organizational structure and make changes as business needs evolve.• Build a culture centered on accountability, teamwork, customer service, continuous improvement, and results.• Maintain strong coordination across Sales, Operations, Finance, Quality, Supply Chain, and other support functions.Key Performance AreasSuccess will be measured through performance in areas including:• Revenue and bookings growth• Gross margin and EBITDA• Sales pipeline and market expansion• On-time delivery and customer service• Inventory and working capital• Operational productivity• Supplier performance• Quality and customer complaints• Safety performance• Employee development and retention• Continuous improvement executionQualifications:• Bachelor’s degree in Business, Engineering, Operations, Supply Chain, or related field preferred.• 8+ years of progressive leadership experience in industrial distribution, manufacturing, flow control, valves, instrumentation, engineered products, or a related industry.• Demonstrated experience managing a P&L or business unit.• Strong commercial background with experience leading sales teams and developing regional markets.• Experience overseeing operations, supply chain, inventory, and customer fulfillment.• Strong financial and analytical capabilities.• Proven ability to develop teams, drive accountability, and lead organizational change.• Familiarity with quality management systems and workplace safety requirements.• Strong communication, customer relationship, and leadership skills.• Ability to travel throughout the assigned sales territory as required.